Creating Unforgettable Experiences

Last Updated: January 2024

Information We Collect

We collect information you provide directly to us, including:

• Contact information (name, email, phone number)
• Event planning preferences and requirements
• Communication preferences
• Feedback and survey responses

How We Use Your Information

• Provide event planning and management services
• Communicate about your events and our services
• Improve our services and customer experience
• Send marketing communications (with your consent)

Information Sharing

We do not sell, trade, or rent your personal information. We may share information with:

• Trusted vendors and partners involved in your events
• Service providers who assist our business operations
• Legal authorities when required by law

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, correct, or delete your personal information. Contact us to exercise these rights.

Contact Us

For privacy-related questions, contact us at: [email protected]

Last Updated: January 2024

Service Agreement

These terms govern your use of Invaluable Event Services and our event planning services. By engaging our services, you agree to these terms.

Services Provided

• Event planning and coordination
• Vendor management and coordination
• Timeline development and execution
• Day-of event management

Client Responsibilities

• Provide accurate information about event requirements
• Make timely payments as agreed
• Communicate changes promptly
• Respect vendor policies and venue rules

Payment Terms

Payment schedules are outlined in individual service agreements. Late payments may result in service delays or cancellation.

Cancellation Policy

Cancellation terms vary by service type and timing. Detailed policies are provided in service contracts.

Limitation of Liability

Our liability is limited to the amount paid for services. We are not responsible for vendor failures, venue issues, or circumstances beyond our control.

Dispute Resolution

Disputes will be resolved through binding arbitration in Chicago, Illinois.

Digital Millennium Copyright Act Policy

Invaluable Event Services respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA).

Copyright Infringement Notification

If you believe your copyrighted work has been used without permission, please provide:

• Identification of the copyrighted work
• Location of the infringing material
• Your contact information
• Statement of good faith belief
• Statement of accuracy under penalty of perjury
• Physical or electronic signature

Counter-Notification

If you believe content was removed in error, you may submit a counter-notification with:

• Identification of removed content
• Statement under penalty of perjury
• Consent to jurisdiction
• Physical or electronic signature

DMCA Agent Contact

Send DMCA notices to:
Email: [email protected]
Address: 425 N Michigan Avenue, Suite 1200, Chicago, IL 60611

Repeat Infringer Policy

We will terminate accounts of users who repeatedly infringe copyrights.

General Data Protection Regulation Compliance

We are committed to protecting your personal data and respecting your privacy rights under GDPR.

Legal Basis for Processing

We process your data based on:

• Consent: When you provide explicit consent
• Contract: To fulfill our service obligations
• Legitimate Interest: To improve our services
• Legal Obligation: To comply with laws

Your GDPR Rights

• Right to Access: Request copies of your data
• Right to Rectification: Correct inaccurate data
• Right to Erasure: Request deletion of data
• Right to Restrict Processing: Limit how we use data
• Right to Data Portability: Transfer data to another service
• Right to Object: Object to certain processing

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law.

International Transfers

If we transfer data outside the EU, we ensure adequate protection through appropriate safeguards.

Exercising Your Rights

To exercise your GDPR rights, contact us at: [email protected]

Data Protection Officer

For data protection inquiries, contact our DPO at: [email protected]

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